Acadiana's AC & Heating Questions, Answered
Butcher Air Conditioning has been answering Acadiana’s AC and heating questions since 1949. As a family-owned company with technicians who train weekly and a reputation built on honest service, we’ve heard just about every question homeowners ask, and we’d rather give you a real answer than a sales pitch.
Can’t find what you’re looking for below? Reach out and let us know.
Butcher Air Conditioning has served Acadiana for 77 years, since 1949. We’re still a family-owned, locally operated company today, based in Broussard, LA.
Yes. We’ve never been a franchise or part of a national chain. Every technician on our team is a direct Butcher employee, not a subcontractor, so you always know who’s actually working on your home.
We serve Lafayette and communities throughout Acadiana, including Broussard, Youngsville, New Iberia, Crowley, Abbeville, Carencro, Breaux Bridge, Maurice, Saint Martinville, and Scott. Visit our Service Areas page to find your city.
A few things stand out: every technician is a direct employee who passes a background check and drug screening before joining our team, we train weekly to stay current on new systems and techniques, and we’re available 24/7 for emergencies. We also believe in low-pressure, honest service. If a repair is the right call, we’ll tell you, and we won’t push a replacement you don’t need.
Trane Flagship Dealer status is held by fewer than 15 dealers nationwide. It sits above the standard Trane Comfort Specialist certification and requires meeting strict, ongoing standards for performance, service quality, and customer satisfaction, not a one-time qualification. It’s one of the strongest signals of quality in the industry.
Call us anytime at (337) 837-2000, contact us online, or submit a request through our Service Request page. Our dispatch team will follow up to confirm your appointment.
Yes. Our team is available 24 hours a day, seven days a week, for emergencies. A broken AC in Louisiana summer or a heating failure on a cold night doesn’t wait for business hours, and neither do we.
We accept major credit cards and checks. If you’re enrolled in a maintenance agreement or setting up financing, our team can walk you through the specific payment process for your situation.
For most service visits, yes, someone needs to be present to provide access to your system and discuss what our technician finds. Let us know in advance if you have any special access instructions for your home.
Most AC systems last between 12 and 15 years with proper maintenance, though this varies based on usage, system quality, and how consistently it’s been serviced. Louisiana’s long cooling season means local systems often work harder than average, which can affect lifespan.
Furnaces typically last 15 to 20 years, while heat pumps average 10 to 15 years, partly because heat pumps run for cooling as well as heating and see more overall use throughout the year. Regular maintenance plays a big role in reaching the higher end of either range.
Around 78 degrees while you’re home is a common recommendation for balancing comfort and energy costs, with a few degrees warmer while you’re away. That said, personal comfort varies, and a properly sized, well-maintained system will get you there more efficiently regardless of the exact number you choose.
A system that’s running doesn’t necessarily mean it’s running efficiently. Dirty coils, low refrigerant, leaky ductwork, an aging system nearing the end of its efficient life, or poor insulation can all quietly drive up energy costs without an obvious symptom like weak airflow or warm air.
If your AC checks out fine but bills stay high, our sister company, Butcher Insulation, can evaluate whether your home is losing conditioned air before it ever reaches you.
Most standard filters should be changed every 60 to 90 days, though homes with pets, allergy sufferers, or higher dust levels may need to change theirs more often. A clogged filter restricts airflow and forces your system to work harder than it should.
SEER stands for Seasonal Energy Efficiency Ratio, and it measures how efficiently an AC system cools your home over a typical season. Higher SEER ratings generally mean lower energy costs, which matters more in a climate like Louisiana’s, where systems run for a large part of the year.
Your AC removes some humidity as a byproduct of cooling, but it’s not designed to be a dedicated dehumidifier, especially in a climate as humid as South Louisiana’s. An oversized system, poor insulation, or genuinely excessive humidity levels may call for a whole-home dehumidifier working alongside your AC.
Yes. Qualifying installations come with 0% APR financing for 36 months through Wells Fargo, subject to credit approval. Visit our Financing page for details.
Our Maintenance Agreement includes two seasonal visits a year, a 10% discount on parts and labor, no overtime charges, and priority scheduling ahead of non-agreement customers.
Yes, and it’s actually one single agreement rather than two separate plans. It covers both your AC and heating system with two visits total each year, one ahead of each season.
Still Have a Question?
If there’s something specific on your mind about your system, your home, or working with us, give us a call or send a message, and a real person will get back to you.
