“We were very pleased with the installation job of two new A/C units. The crew was very professional and courteous. It is a very disciplined and well run company. The service technicians know exactly what they are doing."C. Sellers
“Called w/ AC problems today - the HOTTEST day of the year mind you - and the tech got here quickly and saved the day! Very professional and courteous. Thanks guys!”Randi Bourg Lafayette, LA
“Butcher takes care of our A/C needs at the business and has since we started in 1981. Technicians are always nice and easy to work with. They even helped with my takeout order at the Taco Bell across the street where they were eating lunch.”Betty Lowry Lafayette, LA
“After trouble shooting our 76 degree house, I called Butcher at 12:20. The technician returned my call and was here at 1:00! He found the problem & fixed it! Thank you Butcher & Brett. My Protection Plan is the best money I spend all year!"
"I want to give your employees Bruce and helpers praise for exceeding my expectations while installing my A/C. Although it seems very hard to find the combination of Great Customer Service & A Quality Job Well Done, You'll are accomplishing just that!!"RandalLafayette, LA
“Wanted to let you know that I am very happy & pleased with the service I received this evening. The service man Larry ???? was very nice and professional. He did a great job in a fast & (I say again) professional manner. Thank you Larry and Butcher AC. ”Marcus Babb Lafayette, LA
“David was outstanding! Very responsive to our needs and thorough in all explanations. Crew was excellent, polite and efficient.”Lewis & Karen Bordelon Lafayette, LA
“Your guys did a fantastic job! They were very professional, and I highly recommend Butcher AC to all of my friends!!”The Fontane's
“"Butcher AC to the rescue!!! Thank goodness for such professional service! Our heat has been out all night. Had a plumber out last week and apparently he turned off all of the gas to our units."”
Tasha MuddLafayette, LA
“I would like to show appreciation to Brett Broussard for saving me on the side of the road with a flat tire!!!!! I really appreciate it! I wanted to give him something for helping me but I don't carry cash, so a gift card is coming your way!!!! Thanks!!!! "
“Tyler and Ty did a great job installing a mini-split in my future man cave yesterday. Please pass on my compliments to them. Thanks!"Billy G.
“I would like to comment on your top-quality Service Tech Chris Blocker that come to my rental property yesterday afternoon. Mr. Blocker was in constant contact with me, apprized me of the situation and that he had repaired the problem.”Marc Wiley Lafayette, La
“Taylor, Cody and Grant came over to my residence and did an install. They did an outstanding job, were polite, & very efficient in their work. They are great young guys and professional. Jason made sure that everything was being done the correct way. ”Jimmy OustaletJennings, LA
“We want to say thank you to Butcher and especially to technician Ross Fontenot. Ross came out to check on our a/c which wasn't cooling efficiently. Ross cleaned out our system and added a little freon and we are now feeling nice and cool again.”Travis and Lena Styles Lafayette, LA
Elizabeth Shea Carencro, LA
“I am sending this email to thank your staff for the great service received at my home. Nicole has a very personable phone etiquette and was helpful and patient every time I called. Chris, Don and Anthony were all prompt and arrived at the time scheduled.”
“Eddie has to be the best salesperson ever - I have never met him face to face but he is so kind, courteous and timely - it is a joy to work with him and the office staff is always helpful with billing questions.”Judy Sparks Baton Rouge, LA
“Crew was on time and very professional! Great job!”Robbie Boudreaux Youngsville, LA
“Customer service has been exceptional. Really appreciate the care taken in my home.”Pat FairleyBreaux Bridge, LA
“Please commend Eddie Romero, it was a pleasure working with him."Ms. ThibodeauxChurch Point, La
“Tyler and Ty were wonderful. You did't tell me you were sending the best of the best. They were amazing. AMAZING! Everything was all up and running immediately. You, your staff, & your company are the best! Thank you, thank you, thank you!”Sharonda R.
“Your staff has been enormously helpful. Thank you so much! ”Tim & Sarah M.
“Thank you so much for sending Alex, it was great working with him. Alex was knowledgeable to handle the issue that came up.”The Billeaud'sLafayette, LA
“The guys did an awesome job. The unit is beautiful and we enjoyed how helpful and courteous the guys were. We are very very happy with the job well done."Mary & Veronica JohnsonOpelousas, LA
“They were great. From previous experience with Butcher, I knew they were very knowledgeable and helpful. They went above and beyond my expectations this time by installing the new unit on a Sunday to limit my down time without air conditioning.”Barry Bleichner Lafayette, LA
“5 stars to the technician, the service, the price, & the timeliness! ”Judith
“Today was our maintenance day. Great job! We had James Sweat, super friendly. I will request him next time!”Mona & Bobby D.
“I just wanted to text you to let you know how pleased I was with the courteous, professional & knowledgeable service I received from Larry Bourque. Jason Kidder, Keith & Sean installed my unit w/ all of my confidence and efficiency. ”Melissa GroveLafayette, LA
“I am sending this email to thank your staff for the great service received at my home. Nicole has a very personable phone etiquette and was helpful and patient every time I called. Chris, Don and Anthony were all prompt and arrived at the time scheduled.”Elizabeth Shea Carencro, LA
“Joel, Thank you for coming out to inspect my grandmother's home so early this morning. My dad speaks very highly of you and Butcher. I'm amazed because he never or rather almost never is pleased with any service company! Thanks again!”The Guillory'sLafayette, LA
“Easter Sunday, one phone call and repairman is here in 30 minutes. That is service. I do have a maintenance agreement and that helped with no ot charges and discount on parts. The Tech was courteous and prompt and had to go to the shop...”Cindy Rodrigues
"I wish you could hear my kids right now. A butcher truck is in front of us. Talking about your commercial. What unprofessional looks like. Good stuff."John MendelLafayette, LA
"I would like to sincerely THANK Derrick, Cole, Josh and Rees for the outstanding and professional job they did when installing my AC unit on April 24, 2019. Thank You Butcher for having such qualified and dedicated workers."Michael RomanJeanerette, LA
John & Mary Keller Lafayette, LA
"Absolutely delightful crew. There was real professionalism, a love for the job, an understanding of the product, and mostly, for us, a sense of integrity and honor, a truthfulness and a true longing to satisfy our every need. God bless these men, and God bless Butcher for employing such men and for leading them to serve us so well."
Chuck Lormand went to my mothers home to check the moisture under her house in preparation for insulating. My mom is 90 years old and was trying to sweep her carport. Mr. Lormand insisted that my mom go inside. He then went to his truck, got his broom and swept the carport, spare carport and patio.Thanks again for maintaining a professional team but more importantly one that shows compassion…Matthew Dupre
"These guys did an outstanding job. They were all very courteous and professional and worked endlessly to get the installation done. I was thoroughly impressed with their ability to work through the massive heat in the attic and the care that took to ensure that the job was done correctly. The entire team worked their respective tasks and made the job flow through to completion."Robert C. Martin
"Eddie and team are always quick to respond and honest about what can be done and when. Great team!"Oncologics Inc. Lafayette, LA
"Everything went smoothly. The installer was especially helpful. I have been a customer for 50 years."Gene Ebner
"Anthony was so nice and knowledgeable about his job and took time to explain everything. Anthony is a great asset to Butcher Air Conditioning."
"Just had one of your techs service my air condition and I can't thank him enough! Chris was smiling when he arrived and you could tell that he loved what he did. As we are concerned, he went above and beyond for us. It's not often that I've called for a repairman and was greeted with helpfulness instead of the common "you're messing up my day" attitude. Anyways, just want to let you…
"Love the cookies!"Kearney Leger
"We placed a service call into your office and talked with Erin. She was very polite and found a time slot that worked with our schedule.Donald was the service technician that was assigned to our service call. He arrived as scheduled.He was very professional and courteous. Once he was finished working on the unit, he took the time to explain what had occurred and what he had done to correct…
"Bruce and Ryan installed a new outdoor and upstairs unit yesterday at our home. Carol said both were very friendly, worked non-stop. Additionally, they went beyond their normal duties and provided us with a little lagniappe by installing a new attic ladder rather than just putting up the broken unit. After their work, everything was cleaned spotless.It is truly heartwarming to experience quality…Harold
"I want to commend Jason and Keith, the two gentlemen who worked to install our furnace today ionalism displayed today. I know it was not easy to install, but they kept a smile and pleasant demeanor the entire time they were in my home. I appreciated their attitudes today and would love for you to pass this along to the people that need to know. I would also mention Corey, who identified…
"I just wanted to say the gentlemen that came out to service our unit on Monday were extremely professional and nice. I can't remember their names, but the taller gentleman took the time to explain everything to us and answered any questions that we had. I have never had an issue with any techs that you have sent to us, but I did want to say thank you and let you know that your employees…Josh Daigle
"Just wanted to say a BIG THANK YOU for the wonderful service we received at our home. I needed service on one of my units and Doug came out and realized that the outside unit was leaking Freon. He advised that to repair it would cost just as much as a new unit, since that unit was almost 20 years old we had to replace it. He immediately went to get a price of a new unit and it was delivered…Mary & Tim Patrick
"We called for service around 5:00PM; Trey Dore was finished with clearing a backed up drain line at 6:50PM. One hour and fifty minutes from phone call to job completion!
Trey was courteous, professional and did a great job. I've already told him as much, but I'm sure that hearing from you how pleased we are would mean a lot.Thanks for exceptional service!"
"Thank you so much for allowing Grant to work for you this summer. You are such a good person to give these young boys a chance at getting work experience. Your kindess is very much appreciated! Grant not only enjoyed working at Butcher, but he learned alot about "real life", work ethic, and it motivated him. Thank you!!! I also appreciate your flexibility in their schedules allowing time for…Susan Smith
"Thank you so much for your help and sending me the amounts for the repairs. That was a big help. A million and one thanks! I hope you have a great day. Thanks again."
"I just wanted to give a shout out to Quintin Pratt, one of your maintenance team members who came service my home. Quintin was very polite and engaging. He did his work quietly and quickly. He answered my questions and seemed to be very knowledgeable. Thank you for providing good service and good people. You are doing a great job keeping your father's legacy going."Betsy Richard
"Friendly employees with GREAT service And I might add honest when you have questions about systems. I did my homework before I purchased my new unit from them. No one else compared."Mary S.
"Trustworthy, excellent service and reliability in products!"
"We called last Thursday after 5:00 & had a representative over within an hour. They gave us multiple options, and we decided that a new unit was the best decision. They had a new unit (inside & outside, using our existing ductwork with some fittings) installed & up & running by noon the next day. They work in well coordinated teams and they do not waste time. We were impressed and…
"We use Butcher and have been very satisfied with their promptness and knowledge. Very happy with them."
"We have used Butcher A/C when we had to replace our entire system inside and out. We were able to get 0% financing for the amount of the new system to pay it off monthly. It was what they were offering at the time. We do routine maintenance every six months and have had no issues in the past three years."Laurie S.
"We use Butcher. Have an annual maintenance contract and have had for 4 years. We are happy with response and quality of service. For What It's Worth."
"We have used Butcher over 30 years as well. Fantastic service."Tracy N.
"I've used Butcher Air Conditioning for over 30 years and am very happy with them. Great service with polite, respectful, and well-trained repairmen."Beth L.
"We had to get our A/C reapired this past Thursday. We called Butcher Air Conditioning. Very professional service!! Price was reasonable also!! We made the call at 5:30 pm and the technician was here for 6 pm."
"Just wanna say "Thank you" for sending Presley, Jose, Avery, Keith and Corey to my home to install a new heatpum. They were so professional, knowledgeable and informative. They even went as far as asking me what I thought after they explained things to me and asked me if I was okay with the way things were going. I was very impressed with them. Excellent workmen skills."Connie Boudreaux
"Hi there, your guys just left, and I am delighted to tell you that we are good! Please would you let Corey, Gage, Romiro, Michael and anyone else involved, that we are very grateful for the diligence, commitment, and pride of work that went into making this last section of our flooring possible. Without question, you all have proven why you are the best in class for Acadiana in HVAC services!…Maura & Chase
"They helped us solve the problems of the installation of our new system even though we did not purchase it through them. When we contacted Butcher, they came out immediately and acknowledged that we had a problem. Their manager, Donald got involved and contacted the manufacturer and told us the two units were never tested together to see if they could communicate properly. Despite that, they…Jimi C.
"After the re-fi, had enough money to replace one of the Heat Pumps... decided to use Butcher Air Conditioning due to the excellent past history with their service and repair. Because it's a Trane system, I knew it was not going to be inexpensive. But I was not disappointed in the least; the day after I signed off on it, they were there (Saturday morning!) at 7: 35, ready to start! After a…D. Blanco
"Brett did an awesome job and was very professional and represented his company very well. I had a new inside and outside AC unit installed, Taylor and Wyatt were the installers. They did an awesome job as well. I am a very happy customer!"
"I received some unfortunate news on Tuesday that my 25 year old AC unit needed to be replaced. I had expected this for a while now and the day finally came. The tech Eric arrived within a few hours and made the diagnosis. He explained the situation to me clearly and told me he'd try to get a salesman out that evening. He reached out to Joel who showed up within an hour of Eric's call to him.…Donny F.