Joel, Thank you for coming out to inspect my grandmother's home so early this morning. My dad speaks very highly of you and Butcher. I'm amazed because he never or rather almost never is pleased with any service company! Thanks again! ~ The Guillory's - Lafayette, LA
Easter Sunday, one phone call and repairman is here in 30 minutes. That is service. I do have a maintenance agreement and that helped with no ot charges and discount on parts. The Tech was courteous and prompt and had to go to the shop... ~ Cindy Rodrigues
Butcher takes care of our A/C needs at the business and has since we started in 1981. Technicians are always nice and easy to work with. They even helped with my takeout order at the Taco Bell across the street where they were eating lunch. ~ Betty Lowry - Lafayette, LA
I just wanted to text you to let you know how pleased I was with the courteous, professional & knowledgeable service I received from Larry Bourque. Jason Kidder, Keith & Sean installed my unit w/ all of my confidence and efficiency. ~ Melissa Grove - Lafayette, LA
I am sending this email to thank your staff for the great service received at my home. Nicole has a very personable phone etiquette and was helpful and patient every time I called. Chris, Don and Anthony were all prompt and arrived at the time scheduled. ~ Elizabeth Shea - Carencro, LA
I would like to show appreciation to Brett Broussard for saving me on the side of the road with a flat tire!!!!! I really appreciate it! I wanted to give him something for helping me but I don't carry cash so a gift card is coming your way!!!! Thanks!!!! ~ Tasha Mudd - Lafayette, LA
I would like to comment on your top quality Service Tech Chris Blocker that come to my rental property yesterday afternoon. Mr. Blocker was in constant contact with me, apprized me of the situation and that he had repaired the problem. ~ Marc Wiley - Lafayette, LA
Wanted to let you know that I am very happy & pleased with the service I received this evening. The service man Larry ???? was very nice and professional. He did a great job in a fast & (I say again) professional manner. Thank you Larry and Butcher AC. ~ Marcus Babb - Lafayette, LA
Called w/ AC problems today - the HOTTEST day of the year mind you - and the tech got here quickly and saved the day! Very professional and courteous. Thanks guys! ~ Randi Bourg - Lafayette, LA
We want to say thank you to Butcher and especially to technician Ross Fontenot. Ross came out to check on our a/c which wasn't cooling efficiently. Ross cleaned out our system and added a little freon and we are now feeling nice and cool again. ~ Travis and Lena Styles - Lafayette, LA
I wish you could hear my kids right now. A butcher truck is in front of us. Talking about your commercial. What unprofessional looks like. Good stuff ~ John Mendel - Lafayette, LA
I want to give your employees Bruce and helpers praise for exceeding my expectations while installing my A/C. Although it seems very hard to find the combination of Great Customer Service & A Quality Job Well Done, You'll are accomplishing just that!! ~ Randal - Lafayette, LA
Eddie has to be the best salesperson ever - I have never met him face to face but he is so kind, courteous and timely - it is a joy to work with him and the office staff is always helpful with billing questions. ~ Judy Sparks - Baton Rouge, LA
David was outstanding! Very responsive to our needs and thorough in all explanations. Crew was excellent, polite and efficient. ~ Lewis & Karen Bordelon - Lafayette, LA
Crew was on time and very professional! Great job! ~ Robbie Boudreaux - Youngsville, LA
Customer service has been exceptional. Really appreciate the care taken in my home. ~ Pat Fairley - Breaux Bridge, LA
They were great. From previous experience with Butcher, I knew they were very knowledgeable and helpful. They went above and beyond my expectations this time by installing the new unit on a Sunday to limit my down time without air conditioning. ~ Barry Bleichner - Lafayette, LA
The guys did an awesome job. The unit is beautiful and we enjoyed how helpful and courteous the guys were. We are very very happy with the job well done. ~ Mary & Veronica Johnson - Opelousas, LA
I would like to sincerely THANK Derrick, Cole, Josh and Rees for the outstanding and professional job they did when installing my AC unit on April 24, 2019. Thank You Butcher for having such qualified and dedicated workers. ~ Michael Roman, Jeanerette, La
Your guys did a fantastic job! They were very professional and I highly recommend Butcher AC to all of my friends!! ~ The Fontane's
Tyler and Ty did a great job installing a mini-split in my future man cave yesterday. Please pass on my compliment to them. Thanks! ~ Billy G.
We were very pleased with the installation job of two new A/C units. The crew was very professional and courteous. It is a very disciplined and well run company. The service technicians know exactly what they are doing. ~ C. Sellers
"Butcher AC to the rescue!!! Thank goodness for such professional service! Our heat has been out all night. Had a plumber out last week and apparently he turned off all of the gas to our units. We are back in working order and warm! Thanks!" ~ Erin Fontenot - Lafayette
Taylor, Cody and Grant came over to my residence and did an install. They did an outstanding job, were polite, & very efficient in their work. They are great young guys and professional. Jason made sure that everything was being done the correct way. ~ Jimmy Oustalet, Jennings, LA
Please commend Eddie Romero, it was a pleasure working with him. ~ Ms. Thibodeaux, Church Point, LA
Your staff has been enormously helpful. Thank you so much! ~ Tim & Sarah M.
Tyler and Ty were wonderful. You did't tell me you were sending the best of the best. They were amazing. AMAZING! Everything was all up and running immediately. You, your staff, & your company are the best! Thank you, thank you, thank you! ~ Sharonda R.
Thank you so much for sending Alex, it was great working with him. Alex was knowledgeable to handle the issue that came up. ~ The Billeaud's, Lafayette
5 stars to the technician, the service, the price, & the timeliness! ~ Judith, LA
Today was our maintenance day. Great job! We had James Sweat, super friendly. I will request him next time! ~ Mona & Bobby D.
After trouble shooting our 76 degree house, I called Butcher at 12:20. The technician returned my call and was here at 1:00! He found the problem & fixed it! Thank you Butcher & Brett. My Protection Plan is the best money I spend all year! ~ Kathryn T.